Join the team!
Ermetic is looking for an experienced IT Manager to join our engineering operations group. The IT Manager will play a key role in shaping the company infrastructure with an emphasis on using cutting-edge technologies, as well as making sure the company meets all the security and compliance requirements. The person in this role will work closely with multiple departments including product management, engineering, sales, customer support, finance, and marketing to ensure IT requirements are met.
This is an exciting opportunity to join a fast-growing and innovative start-up and be part of a strong team with the chance to work with the most advanced industry-standard tools and Technologies.
- Lead the roll-out of SaaS applications within Ermetic
- Develop and implement relevant IT policies and procedures
- Coordinates IT support, training, and orientation for new technology users
- Develops emergency plans for equipment, power, or security failure to preserve technology and data
- Drive a culture of balancing user experience and security into the end-user workspace
- At least 3 years experience in IT management in a SaaS /Cloud company
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems
- Strong written and verbal communication skills
- Experience supporting Windows and Mac products
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience managing SaaS applications, such as Google Workspaces, Slack, Zoom, SalesForce, setup SSO, etc…
- Experience with managing internal security and compliance activities